Virtual Assistants In Northampton
Langham Virtual Assistant is based in Raunds, East Northamptonshire, also providing virtual assistant services across the UK.
As a virtual business, we support our clients with tasks remotely. The advantage of being in Northamptonshire means we can support small businesses, sole traders, and professionals in Northampton, Daventry, Kettering, Corby, Wellingborough and the surrounding towns and villages. We also work with clients in Warwickshire, Bedfordshire, and Cambridgeshire.
The virtual assistant services we provide to our clients support them with tasks that our clients do not have time, staff, or skills for. Other tasks may include those that you just do not have the desire to do. Either way, we offer a remote virtual assistant service to seamlessly help our clients.
Our clients incur no fixed payroll or PAYE costs, as well as no fringe benefit expenses. Clients are not responsible for providing office space or equipment. This is contained in the Langham Virtual Assistant's package/rate.
Lee Harvey - Virtual Assistant
Hi, I am Lee, founder and owner of Langham Virtual Assistant. A Virtual assistant based in Northamptonshire. Over 18 years' experience within the hospitality industry specialising in Reception, Reservations and Revenue Management. I believe that I am a dynamic and enthusiastic individual with a mature outlook on my working life. I have good communication skills, both written and verbal and believe that I have built up my interpersonal skills to an excellent standard. I am extremely organised and have excellent IT skills providing IT support to users. I am a hardworking team player, with a high level of commitment and enthusiasm, especially towards my professional development. I can be assertive when I need to be and have a positive attitude towards change. During my time working in fast-paced customer service environments, I have gained a wealth of knowledge and skills which have enabled me to take the plunge and start my own virtual assistant business. I have always been interested in IT supporting family and friends, building and maintaining websites with WordPress. #GeekLife
Frequently Asked Questions About Virtual Assistants
Our virtual assistants work Monday to Friday between 9am and 6pm generally. We do not work bank holidays.
Our virtual assistant services are invoiced for the entire project based on the booking confirmation.
Tasks are invoiced based on the hours taken to complete.
Invoices are detailed and include timeslips.
For hourly charged services, we charge based on 15-minute increments, with a minimum of 1 hours work.
All our invoices can be paid by either BACS, or online using a credit or debit card. Links for card payments can be found on the invoice.
Yes. We offer retainer virtual assistant service packages for ongoing clients. You pay a monthly fee based on the hours you need. Hours can be transferred to the following month if not used (max of 5 hours).
We use Microsoft OneDrive to store all our data. No client data is kept on local machines to prevent any loss should a machine been lost or stolen.
As we use cloud-based data storage, our files are always backed up.
We do not store any client passwords or user account information on our local machines. We use LastPass to tokenise and encrypt the username and password data. LastPass also allows you to revoke user accounts at ant time.
A Personal Virtual Assistant Service
Communication is key.
Get To Know Each Other
Understanding Your Objectives
Keeping In Touch
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