ABOUT LANGHAM VIRTUAL ASSISTANT

A Northamptonshire Virtual Assistant That Becomes Part of Your Team

Dependable administrative and operational support for sole traders, consultants, professionals, small businesses and membership organisations. Based in Raunds, Northamptonshire and supporting clients across the UK.

SUPPORT BEYOND THE TASK LIST

Your business needs support that understands how it works

Good support is not simply about handing over a list of tasks. When someone becomes involved in the day-to-day running of your business, you need to know they understand your priorities, communicate clearly and follow things through.

That is how we approach support at Langham Virtual Assistant.

Based in Raunds, Northamptonshire, we work with sole traders, consultants, professionals, small businesses and membership organisations locally and across the UK. Support can cover administration, customer service, operations, systems and reporting, membership services, and website and digital work.

Rather than forcing your business into a fixed way of working, we take time to understand your existing systems, responsibilities and preferred way of communicating. You can start with a particular area that needs attention or build a broader support partnership as we get to know your business.

The aim is straightforward: dependable support that gives you more capacity, brings greater organisation behind the scenes and genuinely feels like part of your team.

Langham Virtual Assistant providing trusted business support

MEET LANGHAM VIRTUAL ASSISTANT

Practical business support, led by Lee Harvey-Barnes

Langham Virtual Assistant is led by Lee Harvey-Barnes from Raunds, Northamptonshire.

Before establishing Langham Virtual Assistant, Lee spent 18 years working within hospitality, including reception, reservations and revenue management. Those roles were built around many of the things that still shape how Langham Virtual Assistant works today: organisation, customer service, clear communication, commercial awareness and making sure the details are taken care of.

Langham Virtual Assistant was established in 2020 to bring that experience to businesses that need dependable support without necessarily needing another permanent employee.

Today, we support sole traders, consultants, professionals, small businesses and national membership organisations with the work that keeps their businesses and organisations moving. That can mean managing recurring administration, responding to customers or members, coordinating operational processes, maintaining systems and reports, or making sure something simply gets followed through and completed.

Support is shaped around your business, your systems and your priorities – so over time, we become familiar with how things work rather than remaining a disconnected supplier.

  • Based in Raunds, Northamptonshire and supporting clients across the UK
  • Established in 2020
  • 18 years' previous hospitality and customer service experience
  • Flexible ongoing support and defined project work
  • Clear communication and dependable follow-through

THE LANGHAM VIRTUAL ASSISTANT DIFFERENCE

The principles behind how we support your business

The right support should make your business easier to run, not give you another person to manage. These four principles shape the way we work with every client.

Balance & Freedom

Dependable support gives you breathing room to focus on the business, your clients and the things outside work that matter to you.

Partnership Beyond Tasks

We take time to understand your priorities, systems and ways of working, so support becomes more useful as the relationship develops.

Dependability & Trust

Clear communication, careful work and consistent follow-through mean you know what is being handled and where things stand.

Structure & Simplicity

Practical systems, organised information and clearer processes reduce unnecessary friction and make everyday work easier to manage.

A FLEXIBLE PARTNERSHIP

Start with the support you need now

You do not need to hand over everything at once.

Some clients come to us with a specific problem – an overloaded inbox, recurring administration that keeps slipping, membership processes that need more attention or systems that have become difficult to manage. Others need broader ongoing support across several parts of their business.

We can start with the priorities that will make the greatest practical difference and build from there. Support is available through ongoing monthly packages, flexible support and bespoke project work, depending on what your business needs.

LET'S TALK ABOUT YOUR WORKLOAD

What could you stop carrying on your own?

If there are tasks, processes or recurring responsibilities taking more of your time than they should, tell us what's happening. We'll talk through where support could fit and whether Langham Virtual Assistant is the right match for your business.