Sole Traders and Business Owners
You are delivering the work, speaking with customers and running the business. We help prevent essential administrative tasks from being repeatedly pushed to the bottom of your list.
Support that fits
Administrative support for businesses with more work than capacity
This service is designed for people and organisations that need reliable support but may not need, or be ready to recruit, an employed administrator.
Consultants and Professionals
You need time for clients, projects and specialist work, but correspondence, scheduling and document administration still require attention. We provide dependable support around your existing way of working.
Small Teams and Organisations
Your team may be capable but already stretched. We can provide additional capacity for recurring administration, member or customer records, meeting coordination and the tasks that fall between existing roles.
Practical help where needed
What your virtual administrative assistant can take care of
Your support is shaped around the work that is genuinely taking time away from you and your team. We agree the priorities, responsibilities, systems and communication process before work begins. This could involve regular weekly administration, a defined area of responsibility or a mixture of recurring and changing tasks as your workload develops.
- Inbox organisation and email administration
- Diary and appointment coordination
- Meeting scheduling and preparation
- Customer, client or member follow-ups
- CRM and contact record updates
- Spreadsheet maintenance and data entry
- Document formatting and file organisation
- Research and information gathering
- Routine reports and administrative summaries
- Process notes, checklists and task tracking
More than task completion
Create a calmer and more dependable way of working
Good administrative support strengthens the way work moves through your business. It gives important details somewhere to go, someone responsible for following them through and a clearer view of what has been completed.
Fewer Loose Ends
Emails, updates and follow-ups are less likely to remain unfinished because they have a clear place within an agreed workflow rather than relying on you remembering everything.
More Useful Time
You can spend more of your working week on clients, leadership, service delivery or business development instead of repeatedly switching back to routine administration.
Support That Knows Your Business
As we learn your systems, priorities and preferred way of communicating, the support can become part of how your business operates rather than remaining a series of isolated delegated tasks.
Flexible support
Choose the right level of administrative support
Administrative support is available through our Essential, Momentum and Operational Partner packages. The appropriate option will depend on the amount of support required, how regularly tasks need attention and the level of ongoing involvement you would find most useful.
Essential Support
£320 per month
10 Hours Support / (£32/hr equivalent)
For businesses needing dependable ongoing support and extra capacity.
- 30-minute onboarding & setup session
- Monthly 15-minute check-in
- Monthly support summary & timesheet report
- Task dashboard access
- Priority support
Momentum Support
£600 per month
20 Hours Support / (£30/hr equivalent)
For businesses needing regular support to keep things moving.
- 20 hours support
- 30-minute onboarding & setup session
- Monthly 30-minute check-in
- Monthly support summary & timesheet report
- Task dashboard access
Operational Partner
£870 per month
30 Hours Support / (£29/hr equivalent)
For businesses looking for a trusted extension of their team.
- 1 hour onboarding & setup session
- Weekly 15-minute priority check-ins
- Monthly support summary & timesheet report
- Task dashboard access
- Priority support
Flexible Support
£35 per hour
Ad-hock Hourly Rate
Practical help when you need it, without a monthly commitment.
- Minimum of 1 hour/s support
- No minimum contract
- Pay as you go
- Dedicated UK Virtual Assistant
Helpful information
Frequently asked questions about administrative support
Here are some of the practical questions clients often consider before delegating their administration.
What administrative tasks can I delegate?
The right tasks will depend on your business, systems and workload. Typical areas include inbox organisation, diary coordination, meeting administration, document formatting, spreadsheet updates, CRM maintenance, research and customer or member follow-ups. During an initial conversation, we can identify which tasks are suitable to delegate and which should remain with you or another specialist.
Do I need to know exactly what support I need?
No. You may know that administration is taking too much of your time without having a complete list of tasks ready. We can begin by discussing what regularly gets delayed, what interrupts your working day and where information or follow-ups tend to become stuck. This helps turn a general need for support into clear and manageable responsibilities.
Can you work with the systems we already use?
Where practical, support can be provided through the systems and processes already used by your business. Before starting, we will discuss the tools involved, the access required and how tasks should be managed. Where a process is unclear, we can help organise the administrative steps without introducing unnecessary systems or making your working arrangements more complicated.
Is support available outside Northamptonshire?
Yes. Langham Virtual Assistant is based in Raunds, Northamptonshire, but administrative support is available to clients throughout the UK. Most work is delivered remotely using agreed communication and business systems. Being UK-based also makes it easier to work within UK business hours and understand the expectations of UK customers and organisations.
Can you help if our administration is currently disorganised?
Yes, although the work may need to be approached in stages. The first priority is usually to understand what information exists, what requires immediate attention and what needs a repeatable process. We can then help establish practical task lists, file structures, routines or records that make future administration easier to manage and delegate.
How will I know what work has been completed?
We agree a suitable communication and reporting process at the beginning of the work. This might include updates through your preferred task management system, scheduled check-ins or a summary of completed work and outstanding actions. The approach should give you useful visibility without creating another stream of messages for you to monitor.
Is administrative support only suitable for ongoing tasks?
No. Some businesses require regular weekly support, while others have a defined backlog, a temporary increase in workload or a particular administrative project. We can discuss whether the work is best suited to a retained package or a more limited piece of support, based on the tasks, deadlines and level of continuity required.
What is the difference between a virtual assistant and an employee?
A virtual administrative assistant provides outsourced support rather than joining your business as an employee. This can suit businesses that need reliable administrative capacity without creating a permanent role. The tasks, available hours, responsibilities and working arrangements are agreed as part of the service, so it is important to choose a level of support that reflects your actual workload.
Let’s make your administration easier to manage
Tell us which tasks are taking up your time, being repeatedly postponed or making the working week feel harder than it needs to be. We can discuss what practical support would help and whether Langham Virtual Assistant is the right fit for your business.
