Package overview
Clear support, straightforward pricing
10 Hours Support / (£32/hr equivalent)
£320 per month
For businesses needing dependable ongoing support and extra capacity.
Book a Free Discovery CallIncluded support
What’s included in Essential Support
The package provides a clear level of support while allowing priorities to be agreed around your business.
- 30-minute onboarding & setup session
- Monthly 15-minute check-in
- Monthly support summary & timesheet report
- Task dashboard access
- Priority support
- Up to 10% unused-hour rollover*
- Flexible support across agreed services
- No minimum contract
How the package works
Package details
Essential Support gives you 10 hours of virtual assistant support each month and is designed for businesses that need dependable ongoing help without a large monthly commitment.
It works particularly well when you have recurring tasks that need to be handled consistently – administration, customer communication, follow-ups, website updates, reporting or other agreed work – but you do not need support every day.
Your hours can be used across the services agreed as part of your onboarding and ongoing support. This gives you flexibility to change priorities rather than restricting your package to one particular type of task.
Important information
Terms & conditions
Essential Support is a monthly retainer of £320 for 10 hours of support.
Retainer work is invoiced in advance for the month it covers and work begins once payment has been received.
There is no fixed minimum contract period; however, the standard Terms of Business provide for one month's notice unless otherwise agreed in your Booking.
Unused hours do not automatically carry forward. Where invoices have been paid fully and promptly, Langham Virtual Assistant may agree to roll over up to 10% of unused time into the following month. Any agreed rollover time must be used during that following month or it will expire.
Work outside the agreed scope or hours may be charged separately at the applicable hourly rate. Urgent, out-of-hours work, expenses or other additional costs may also be chargeable where applicable under the Terms of Business.
Your support, agreed around your business
The services included within your package are agreed with you during onboarding and shaped around your priorities, systems and available hours. We’ll also confirm how we’ll communicate, how work should be assigned and any business-specific requirements or responsibilities. These arrangements are recorded in your Booking so there is a clear understanding of the support we’ll provide.
Not sure whether this is the right package?
Book a friendly discovery call with Lee to discuss your workload, priorities and the level of support that would make the biggest difference.
