Package overview
Clear support, straightforward pricing
30 Hours Support / (£29/hr equivalent)
£870 per month
For businesses looking for a trusted extension of their team.
Book a Free Discovery CallIncluded support
What’s included in Operational Partner
The package provides a clear level of support while allowing priorities to be agreed around your business.
- 1 hour onboarding & setup session
- Weekly 15-minute priority check-ins
- Monthly support summary & timesheet report
- Task dashboard access
- Priority support
- Priority scheduling
- Quarterly business review
- Up to 10% unused-hour rollover*
- Flexible support across agreed services
- No minimum contract
How the package works
Package details
Operational Partner provides 30 hours of support each month and is intended for businesses looking for something closer to an ongoing extension of their existing team.
Rather than simply sending occasional tasks across, we can become more involved in recurring processes, priorities and the behind-the-scenes work that keeps your business moving.
Weekly priority check-ins help us stay aligned with what's happening across your business, while the quarterly business review provides dedicated time to review the wider support relationship, changing priorities and areas where processes or ways of working could be improved.
This is the package that most closely reflects Langham's approach of becoming an extension of your business, not just another VA.
Important information
Terms & conditions
Operational Partner is a monthly retainer of £870 for 30 hours of support.
The monthly retainer is invoiced in advance and work begins once payment has been received.
There is no fixed minimum contract period, with one month's notice applying as standard unless your Booking specifies otherwise.
Up to 10% of unused time may be agreed for rollover where invoices are paid fully and promptly. Rollover is not automatic, and agreed rolled-over time expires if it is not used during the following month.
Priority scheduling provides greater scheduling priority within our available working capacity; I would not describe this as guaranteed immediate availability.
Your support, agreed around your business
The services included within your package are agreed with you during onboarding and shaped around your priorities, systems and available hours. We’ll also confirm how we’ll communicate, how work should be assigned and any business-specific requirements or responsibilities. These arrangements are recorded in your Booking so there is a clear understanding of the support we’ll provide.
Not sure whether this is the right package?
Book a friendly discovery call with Lee to discuss your workload, priorities and the level of support that would make the biggest difference.
